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In a dynamic and growing business, surprise should come from your competitors, your suppliers, or even your customers – not from your IT systems. In order to achieve predictable and reliable business-critical IT systems, hosting those systems in a well-designed datacenter by itself is not enough.

According to the Uptime Institute – datacenter design prevents 25% of actual downtime, while addressing human factors prevents the other 75%.

If those responsible for managing your critical systems are not following proven practices that include procedures and controls designed to prevent downtime, you are not addressing the cause of most system failures.

The challenge is that the IT department in the typical dynamic and growing business does not have either the datacenter environment or the operating procedures and controls that are proven to prevent downtime, detect performance problems, and quickly restore service.

That is why IP Services offers Managed Hosting instead of simple hosting.

Managed Hosting allows you to drop your business critical systems into a carefully managed environment that is designed to address the cause of most preventable system failures.

All IP Services Managed Hosting services are built on the foundation of a Tier-2 datacenter with multi-homed IP connectivity and conditioned and backup power, as well as rigorous access controls. But, we have also researched and developed proven practices designed to prevent downtime, detect performance changes, and restore service quickly. And, our proven practices are verified by 3rd party audits.

• SAS 70 – the results of our 3rd party audit of our procedures and controls. [more]
• Visible Ops Handbook – we wrote the book on proven practices that prevent downtime. [more]
• IT Infrastructure Library – additional best-practices we follow with our Managed Hosting services. [more]